[ebook] Augmenting the contact center for differentiation retail CX
Develope experiential retail strategies with omnichannel engagement using Twilio.
Hi Reader,
As the holidays approach and customers increasingly return to in-store shopping, retailers should ensure their omnichannel strategies connect the online and offline experiences and deliver on experiential retail.
Despite understanding the need, some retailers still struggle with implementing this vision. Download Twilio’s latest eBook and discover:
The differences between multichannel and omnichannel engagement
Why automation is essential for streamlining the omnichannel approach
How retailers can develop experiential retail strategies
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