Supply chain execution has grown increasingly more challenging as companies have expanded their supplier and customer bases internationally. The true extent of globalization, along with the fragility of logistics networks and capacity flows, have been thrown into stark relief by the effects of COVID-19. Globalization exposes supply chains to more uncertainty, more risk, and more change.

When running complex freight management operations, knowing where your shipments are is critical to meeting your customer’s needs. Infor hopes you find this best practice guide of value as you learn more about the positive impacts an intelligent freight spend strategy can have by providing true end-to-end shipment visibility across your supply chain network.

Lessons learned include:

• Winning the final mile relies on controlling the first mile
• Manual processes don’t save money, they lose business
• Customer service trumps freight costs
• Sales revenues or lean inventories—pick one
• Outsourcing (some) logistics increases agility and reduces risk