The hard truth? Most companies are treating customer loyalty like an afterthought — and it's showing 📉 Our CEO Raj De Datta joined Greg Kihlstrom on the Agile Brand podcast to discuss why brand loyalty is at an all-time low and what needs to change. The solution isn't better rewards programs. It's rethinking loyalty as a core driver of your entire brand experience strategy, not something you bolt on at the end. When customers can switch brands with a single swipe, loyalty becomes your competitive advantage, if you do it right 💪 #CustomerLoyalty #BrandStrategy #CX #Personalization
Bloomreach
Software Development
Mountain View, California 75,387 followers
Limitless E-Commerce Experiences
About us
Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale of AI, this creates endless new paths to purchase.
- Website
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https://www.bloomreach.com/en
External link for Bloomreach
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Mountain View, California
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Digital Experience, DXP, Content Management, Merchandising, Search, SEO, Personalization, Machine Learning, AI, Open Source, API, Microservice Architecture, CMS, WCMS, Content Marketing, Java Development, eCommerce, Omnichannel, Multichannel, and cdp
Locations
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Primary
700 E. El Camino Real
Suite 130
Mountain View, California CA 94040, US
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Fred Roeskestraat 109
Amsterdam, Noord-Holland 1017 WT, NL
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# 72, Level 2, Nitesh Lexington Avenue, Brigade Road
Bengaluru, Karnataka 560001, IN
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79-81 Borough Road
SE1 1DN
London, London EC1M 5PS, GB
Employees at Bloomreach
Updates
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2.3 million euros. One personalized weblayer campaign 🙌 European footwear retailer Be Lenka took personalized website experiences to the next level with Bloomreach Engagement and delivered massive results with just a few simple changes 🚀 Want to know how they did it? Check out our full video in the comments and get inspired by their remarkable success 📹
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With conversational AI, it’s not just what you say — it’s when you say it. 🗣️ The last thing people want to see when shopping online is an annoyingly persistent pop-up window following them around. Bloomreach Clarity lets you engage your shoppers at the exact right time to drive the best results. In our research report, we found that 76.8% of shoppers decided to purchase an item faster after interacting with an AI shopping assistant. 🛒 Just like in comedy, timing is everything with conversational shopping. The results you’ll drive, though? That’s nothing to laugh at. Dig into how impactful personalized conversations can be in our new report: https://lnkd.in/eGwsVdKa
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Spanx is ready for personalization that feels as good as their products! 🙌 The dynamic women's brand has revolutionized an industry and changed the way women around the world get dressed. Now, they’ll be using Bloomreach and Shopify (with help from Form Factory and Domaine US) to reshape their personalization strategy. With the power of AI, SPANX will: 🏃♀️ Spend less time on manual merchandising tasks 🖥️ Dynamically adapt content blocks based on shopper preferences 🛍️ Personalize product recommendations in real time “At SPANX, we put women first. With Bloomreach and Shopify, we can highlight what makes every customer truly unique,” said Kyla Robinson, VP of Digital Product & Digital Transformation at SPANX. Online shopping should never be frustrating, which is why we’re excited to work with SPANX to make their shopping experience feel like a perfect fit! 💃
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⏳ Last chance to register! Don’t miss your chance to learn how brands are thriving in today’s chaos. Join our webinar to receive: 🔥 Live insights from Mammut Sports Group AG, Hexpress Healthcare Ltd, and REVOLUTION BEAUTY 📊 Proven tactics to reduce waste and boost ROI 💡 Campaign ideas you can activate right away 📅 July 2 | 10 a.m. EST | 4 p.m. CET Get ahead of the uncertainty and register now! 🔗 https://lnkd.in/e-juuxbz #ecommerce #marketing #loyaltystrategy #bestpracticeswebinar
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Two iconic cities. One unforgettable experience. 🌴 Miami: sun, strategy, and South Beach views 🇬🇧 London: royal treatment, revolutionary ideas, and game-changing connections Which destination are you choosing? Drop your preferred location below and register for this year's Edge Summit ✈️ 🔗 https://theedgesummit.com/
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We’re a Leader — again! 🚀 Bloomreach has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Search and Product Discovery — for the second year in a row. We believe this recognition reflects our continued innovation in hybrid search, real-time personalization, and AI-powered commerce experiences — all delivered through our modular, API-first platform, Bloomreach Discovery 💡 See why Gartner recognized us (again) and check out the report below: https://lnkd.in/eM8eQpTG
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Let’s be clear: conversational AI is NOT the same as a chatbot ❌ Chatbots are all about reacting, while conversational agents like Bloomreach Clarity can understand, dynamically adapt, and tailor the experience on an individual level 📲 The result? Better shopping experiences for everyone. In fact, 93% of shoppers want conversational capabilities. See what sets conversational AI apart from other AI solutions in our latest research report. The findings may surprise you👇 🔗 https://lnkd.in/eGwsVdKa
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Your 2025 marketing playbook needs a refresh. Discounts can’t save you from economic uncertainty…but smarter, more flexible marketing can. In this upcoming webinar, you’ll learn: 🚨 The biggest macro shifts shaping ecommerce right now 📊 Real tactics from brands winning in volatile markets 🤖 How to use AI to reduce returns and increase retention 🔁 Customer strategies that grow loyalty — without sacrificing margin Plus, get a tactical checklist to put these ideas into action fast. 📅 July 2 | 10 a.m. EST | 4 p.m. CET Save your seat now! 🔗 https://lnkd.in/e-juuxbz #ecommerce #customerretention #digitalmarketing #growthtactics
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Bloomreach reposted this
The future of shopping starts with a conversation, not a search 👇 and adoption is happening faster than anyone thinks - 74.7% of consumers are using tools like claude, gemini and chatgpt - 61.3% have specifically used AI tools for shopping - 92.7% of consumers want conversational search capability - This will bleed into true product advice (Sephora’s already testing AI skin analysis at scale, this will be in chat presently) This post is in partnership with Bloomreach, their extensive study on conversational AI with info on datapoints above and far more is linked in the comments below