Talkdesk

Say goodbye to menu madness and hello to hyper-personalized interactions! Check out our latest blog on how generative AI is leaving traditional IVRs in the dust. #TalkdeskAI #AI #CustomerExperience https://bit.ly/3UKEWQw

Join us in Toronto for the CX Strategies Summit! As Gold Sponsors, we're excited to share our insights and connect with industry experts. Let's shape the future of AI-powered CX together! #CXStrategies #TalkdeskAI #Toronto

WaFd Bank shows appreciation for their customers by reducing the amount of time needed to access secure banking information via phone. Debra Viar, Client Care Center Manager shares how their is using “AI and voice authentication to address key friction points in the customer journey and offer simple-to-use options for service and support across any channel or device.” This innovation translates to significant time savings—for both customers and agents! Happy Customer Appreciation Month to our friends at WaFd Bank! 💜 https://bit.ly/3wfi9D7 Companies that love their customers love Talkdesk. And we love them right back! #CustomerAppreciation #Innovation #DigitalBanking #AI #TalkdeskAI #CX #Banking

Take the first stride towards prosperity by fostering enduring relationships with your clients. Experience the AI-driven transformation in customer assistance through Talkdesk and explore the abundant opportunities brought by automation and empowerment. Join the companies that 💜 their customers like we do. Discover more: https://bit.ly/3Qlo4xt #CustomerExperience #CX #TalkdeskAI #AI

Take your customer experience to new heights! With Talkdesk Copilot's powerful AI, our agents deliver poised and prompt responses in every interaction. Guiding you with the best solutions at hand, we're committed to diminishing costs and boosting operational efficiency. Dare to experience the future of contact centers. Learn more 👉 https://bit.ly/49RmsCo #CX #TalkdeskAI #AI #CustomerExperience

Ever wondered how consumers prefer interacting with insurers? Well, 60% lean towards online communication in the future. And here's the kicker – a whopping 74% are open to AI-based insurance advice! Delve into our latest report, The future of customer service in insurance, and uncover the trends steering the future of insurance! 🚀 🔗Check out the latest insights here: https://bit.ly/3I568lT #InsuranceInnovation #GenerativeAI #TalkdeskReports #CustomerService #Insurtech

May is Customer Appreciation Month at Talkdesk! For the entire month we will be sharing stories of customer appreciation, highlighting how our amazing customers show appreciation for their customers everyday. And—demonstrating just how much we love our thoughtful, innovative, and inspiring customers! See their stories: https://bit.ly/2VUCGVW Happy Customer Appreciation Month from your friends at Talkdesk 💜

📊 Dive deep into the heart of US financial services contact centers with our latest report! Based on surveys from 400 industry leaders, we unveil trends in structure, growth, tech, staffing, and more. Discover how digital channels and AI are reshaping customer interactions. Stay ahead in the financial landscape. Download now! https://bit.ly/3wbG6Ly #Finance #ContactCenters #Talkdesk

Rise above customer experience predicaments with Talkdesk Ascend Connect! 🌟#GenAI-driven virtual agents and assistant integration, making your existing infrastructure more competent. Embrace a new era of personalized, data-driven experiences! Dive in for more: https://bit.ly/3J0mPQc #CustomerExperience #AI #TalkdeskAI #ContactCenter #CX

Exciting update! Our new report analyzes 400 US financial services contact centers, providing insights on the most important #CX strategies. Uncover trends and discover valuable benchmarks! https://bit.ly/3wbG6Ly #FinancialServices #ContactCenters #Talkdesk 📈💼